As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Shipping

Shipping Policy

Free Shipping

We offer free UPS Ground shipping on all
U.S. orders over $80 to the lower 48 states. Orders under $80 will have a standard
shipping rate calculated at checkout.

Expedited Shipping

Need your gear faster? We offer UPS Next Day Air service
at an additional cost, calculated at checkout.

Order Processing &
Cutoff Time

Orders placed before 1:00
PM MST
 (Monday–Friday) will ship out the same day.

Orders placed after 1:00
PM MST
, on weekends, or on holidays will be processed and shipped the
following business day.

Tracking information will be
emailed once your order ships.

Shipping Restrictions

We currently ship within
the U.S. only
.

UPS does not deliver to P.O.
boxes; please provide a physical address at checkout.

Pre-Orders

Some items may be available for pre-order before
they officially launch. When purchasing a pre-order product, please
note the following:

Payment is processed immediately upon placing your order,
not when the item ships.

Estimated shipping dates are provided at checkout –
please review carefully before completing your purchase.

If your order contains both in-stock
and pre-order
 items, they will ship separately. Additional
shipping fees may apply.

Any changes to the expected
shipping date will be communicated via email.

Returns

We want you to love your Dimension 10 gear! If you're not
completely satisfied, you can return your order within 30 daysof
delivery.

Return Conditions

Items must be unused,
unwashed, and in original condition
 with tags and packaging
intact.

Returns are 100% free –
we cover the return shipping cost.

How to Initiate a Return

Contact our support team at
support@dimension-10.com with your order number.

We’ll send you a prepaid
UPS return label
.

Drop off your package at
any UPS location.

Refunds

Once we receive your return,
please allow 5-7 business days for processing.

Refunds will be issued to the
original payment method.

For any shipping, return, or pre-order questions, reach out
to us at shipping@dimension-10.com.